Privacy Policy

At Empire Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Service address
• Any information submitted through our contact forms

We may also collect non-personal information such as browser type, device information, and website usage data for analytics purposes.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and service requests
• Schedule and provide electrical services
• Communicate with you regarding appointments, estimates, or service updates
• Improve our website and customer experience

SMS & Mobile Messaging

By providing your mobile number and submitting a form on our website, you consent to receive text messages from Empire Electric related to your inquiry or services.

• Message and data rates may apply
• Message frequency may vary
• Reply HELP for more information
• Reply STOP to opt out

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information may only be shared when required to:

• Provide requested services
• Comply with legal obligations
• Protect the rights and safety of our business or customers

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You may disable cookies through your browser settings if you prefer.

Your Privacy Rights

You may request to:

• Review or update your personal information
• Opt out of communications at any time
• Request deletion of your information, subject to legal or operational requirements

Contact Us